Electronic appeals
ㅤElectronic appeals are submitted through the state unified (integrated) republican information system for registration and processing of citizens' and legal entities' appeals.
Belㅤ Access to this systemcarried out free of charge.
Rules for submitting electronic appeals through the system
ㅤElectronic appeals must meet the following requirements:
— appeals are set out in Belarusian or Russian;
— appeals of citizens must containto: name and (or) address of the organization or position and (or) surname, own name, patronymic (if any) or initials of the person to whom the appeal is sent; surname, own name, patronymic (if any) or initials of the citizen, address of his place of residence (place of stay); statement of the essence of the appeal;
— appeals of legal entities must contain: name and (or) address of the organization or position and (or) surname, own name, patronymic (if any)either the initials of the person to whom the appeal is sent; the full name of the legal entity and its location;
a statement of the essence of the appeal; surname, first name, patronymic (if any) or the initials of the head or person authorized to sign appeals in the prescribed manner.
ㅤElectronic appeals submitted by representatives of applicants must be accompanied by documents in electronic form confirming their authority.
ㅤThe essence of the electronic appeal cannot be statedthrough links to Internet resources. The text of the appeal should be readable. It is not allowed to use obscene or offensive words or expressions in appeals.
ㅤIf the above requirements are not met, the electronic appeal may be left without consideration on the merits.
ㅤ<span style="color: rgb(0, 0, 0);">Responses (notifications) to electronic appeals are sent through the system of accounting and processing of appeals.
ㅤ Written answers are given to electronic appeals (written notifications are sent) if the applicant requests to send a written response in his electronic appeal.